Sustainability Management
Our commitment to action for a sustainable future
Paradise Group's approach to sustainability is grounded in its business
philosophy, committed to creating “Happy Memories” for all customers.
We are committed to taking climate actions to reduce greenhouse gas emissions.
Setting customer experience as our top priority, we dedicate ourselves to cultivating talent and delivering high-quality services.
In support of shared growth with our local communities, we actively engage in social contribution in the areas of culture, art, welfare, and education.
We are also building a transparent and sound governance framework.
ESG Report
We publish sustainability reports to present our key ESG initiatives and milestones.
Moving forward, we will continue to share our vision and progress while maintaining active communication with our stakeholders.
Our 2024 Sustainability Report can be viewed here.
Download the 2024 Sustainability ReportESG Management Framework
Paradise has established a sustainability management framework designed to address corporate social responsibilities and stakeholder expectations
in a timely and consistent manner.
We will continue to advance our ESG governance structure, reinforcing a group-wide system for sustainability management.
ESG Governance
| Organizational Structure | Roles | ||
|---|---|---|---|
| C-Level Council |
· Establishes mid- to long-term ESG management strategies. · Makes key decisions on ESG-related issues. |
||
| Secretariat | · Oversees overall ESG operations and supports council activities. | ||
| Working Council |
· Develops and manages detailed strategies in each area of ESG. · Designates lead departments for each area. |
Stakeholder Engagement
At Paradise Group, we identify employees, customers, partners, local communities, shareholders, and investors as our key stakeholders. We actively collect and share their input through various communication channels. By incorporating their feedback and expectations into our mid- to long-term strategies, we maintain strong communication while addressing issues of significant impact through our internal ESG councils, through which we proactively manage these issues and develop effective solutions.
| Employees | Customers | Partners | Local Communities | Shareholders and Investors | |
|---|---|---|---|---|---|
| Definition of Stakeholders | Serve as both internal and external stakeholders, driving business performance while fulfilling social responsibilities | Represent the foundation of our economic and corporate value creation as primary recipients of our services | Play a key role in supporting our operations and enhancing the quality of our services | Residents and organizations in the regions where we operate, directly affected by our business activities | Provide the financial capital necessary for sustainable growth while being influenced by our business performance and profitability |
|
Key Areas of Interest |
· Positive Labor-Management relations · Employee benefits and job security · Performance evaluation and compensation · Healthy corporate culture |
· Quality of products and services · Protection of personal information · Transparent communication |
· Mutually beneficial partnerships · Fair contracts · Support and training programs for partners |
· Social responsibility toward local communities · Creation of quality jobs · Reduction of environmental impact |
· Business performance · Risk management · Financial and non-financial performance · Stock price and dividend policy |
| Communication Channels |
· Internal communication channels · Labor-Management Council · Seminars with executive officers (e.g., CEO Live) |
· Social media channels · Customer satisfaction surveys · Voices of Customers (VOC) · Corporate website |
· Partner seminars · Shared Growth Support Fund · Partner consulting programs |
· Seminars with local residents · Social contribution programs · Community support councils |
· General meetings of shareholders · Corporate governance reports · Investor relations meetings (e.g., IR, NDR, Conference Call) |
